Introducing the *NEW* Message Center!


Comments

16 comments

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    Caspian Child Care

    Like this. However it still would be nice to get notifications to state there is mail with the option to turn it off. We find parents send messages and we don't know they are there until someone logs in to make reports. Sometimes these messages are important and we miss them. Thanks.

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    Kiah

    Hi Caspian Child Care, thanks for the feedback about our new message center!

    It is in our roadmap to have notifications for the message center eventually.

    We recommend that if there is a message that is time sensitive that they give the center a call so it can be received in a timely manner. 

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    Between Friends - An Early Learning Community

    As nice as the message center is, we so prefer the other way when messages went directly to the classroom of the child. There is no notification that there is a message. Will or is there an option for messages to go directly to the classroom so the teacher can repky to them? Also, are we able to see messages that were archived on the older version?

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    HiMama Support

    Hi Between Friends - Thank you for your comment. Messages will still be sent to the classroom for most all cases! It is only if the parent chooses the option to send to Director only, that messages will only be sent to the administrative inbox. All photo comments will still go to the classroom as usual. And push notifications are coming soon :)

    Sorry for the confusion!

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    Carlisle Early Education Center

    We really miss the notification bar at the top of our computer telling us that we have messages.  We were able to notice that across the room and no longer can.  It would be great if this could be fixed.  Thanks!

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    Kiah

    Hi Carlisle Early Education Center Thanks for the feedback! This issue can be resolved by archiving older comments and messages so the notification icon will pop up for you again. Let me know if by archiving the messages that this solves your issue.

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    Towne Learning Center

    Just echoing what I have already seen in the comments, push notifications would be so incredibly helpful on the teacher and director side. Glad to know it's in the roadmap so hopefully it will be very soon!! 

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    Kiah

    Thanks for the feedback Towne Learning Center! We're looking forward to it as well :) 

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    Kirsten MacKenzie

    I have a few parents who are unable to login after they have updated the app? Thank you for your support. 

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    Kiah

    Hi Pacekids South!

     

    Would you be able to reach out to use by submitting a request with these parent(s) email address(es) so we can look further into it please? Cheers!

     

    We recently updated our app so make sure they've installed the newest app "HiMama- The Child Care App" (yellow background rather than the blue one)

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    Forks

    Is there an way to get read receipts on both ends? It would be nice to know that messages are being seen!

     

     

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    Astrid's Preschool

    If a message is sent by a parent, who receives it? Only the teacher in her classroom or the director as well?

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    Curiosity Child Care

    I would really like to have a search bar for messages, so that I could look up messages from specific parents, or regarding specific subjects. 

    Thank you,

    Jodi

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    HiMama Support

    Hi Astrid's Preschool!

     

    The parent has the option to send it to the director & classroom and the director only.

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    HiMama Support

    Hi Palmer,

     

    Great idea! I'll pass is along to our product team for you!

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    HiMama Support

    Hi Curiosity Child Care,

     

    We're working on adding this feature back in- stay tuned! In the mean time- you can click ctrl + f on your keyboard to search for specific things as a work around :)

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