Once you're finished with a message from a parent, you'll want to archive the message by selecting the Archive icon.
If the number beside the message icon is no longer popping up, this means it's time to archive messages to make more room in your inbox.
Please note messages are never deleted in HiMama, so make sure to archive those messages!
Comments
9 comments
How do you view the message again after it is archived?
Hi Sandbox Tech! You can click "All Conversations" in your message center to see your archived messages
How do I delete all messages so they are never seen again?
Hi Children's Creative Center! Messages cannot be deleted in HiMama, rather they are archived (sent to another part of the mailbox) so you can go back for reference or ministry/licensing purposes.
I click on archive, but sometimes the messages stay there! Do I have to reply to make it archive? A reply isn't always necessary...
How do I remove the notification on the envelope without Arciving the converaation. Even after I open it it doesn't dissappear.
Hi University Kids Campus Daycare,
After reading and attending to the message, you'll want to ensure that it's archived so that the message indicator disappears. Hope this helps!
Hi,
I am wondering if a parent/guardian were to add another ‘administrator’ if they see previous or new messages that are sent within the message centre or have been archived.
Thanks.
New parents/guardians would only see new messages.
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