Having trouble finding a child in the program? Follow the step-by-step guide below to find the child.
First, let's search for them through the director dashboard on the "Attendance" page.
Unsure of the child's first or last name? No worries! Head over to the contacts page and you can search for the child here.
No results when you search their name here? Check through all the graduated children too!
Once you've found their profile, click "Edit Profile" and scroll down to "Enrollment".
Check what classroom they're enrolled in, if they're "active" or "not active", and when their graduation date is. You can leave the graduation date as blank if you're unsure when they're going to leave their current room.
For this example, this child is marked as "Not Active" with a graduation date of yesterday, which is why we couldn't find them on an Attendance page. Mark the child as "Active" and leave the graduation date blank and they should appear in their homeroom, in this case the "How-To Room".