Best Practices: Photo Sharing


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11 comments

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    Renee Sandvig

    I have a question I've been sending photos
    To parents for a long time but just recently every time
    i go to the button that says photo and I go and

    I select photo and nothing happens no photos pop up it just doesn't do anything whAt is happening??

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    HiMama Support

    Hi Auntie's Playhouse! You can clear this issue by un-installing and re-installing the app. We updated our Kindle Fire app recently so this should resolve your issue for you :)

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    Overlea

    I am a new user of this software. I wrote one comment  and uploaded one picture related to the comment. I selected 5 children to create an entry.  But it did not upload and didn't let me put my comment as well . Can you comment on this?

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    All About Me Learning Center

    How do you remove a picture from the photo journal?

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    Door County YMCA

    Is there a way to add the photos to the portfolio? What about pre HiMama photos?

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    HiMama Support

    Hi Overlea,

    It sounds like this may be a wifi issue. I will open a ticket with you so we can investigate this issue further together.

     

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    HiMama Support

    Hi All About Me Learning Center,

    To delete a picture from the photo journal, simply find the child's profile> Daily Reports > Actions > Re-open & edit > find the photo/update type that needs to be deleted > Click "delete" or "edit" > Save and then you can re-send the daily report.

    I'll also include instructions on how to edit a child's report as a director HERE through this article in our help center.

     

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    HiMama Support

    Hi Door County YMCA,

    Photos from the daily reports will be included in the child's portfolio.You can add photos from your device's photo gallery when making an update on a daily report. 

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    Falls of Neuse

    Hi is there a way to show the photo journal as a slideshow at the end of year celebration?

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    Kids Kampus

    My parents used to have a PDF attachment so they could download the photos to there phones easily, but since the update this option is not available.  What is the easiest way for parents to now save the photos?

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    Nick York

    Hi Kids Kampus!

    As a security measure, photos remain active in emails for 48 hours. After that time they are removed, but can still be accessed from the HiMama app or website.

    Parents can download photos from within the HiMama App by tapping on the Photo Journal in the top left corner, selecting the image, and then tapping the "Download" button. For recent photos they can also select them right from their home screen. These steps also work on himama.com!

     

     

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